 |  | 'Your Privacy is our Policy'
Dear website visitor,
Welcome to our Web Site. Our privacy policy is outlined in a few simple words below, that don't require you to have a law degree.
Your privacy is our policy and we will do everything we can to protect your trust.
The Window Glass Company is committed to preserving the privacy of all visitors to our website at www.windowglass.co.uk
Please read the following privacy policy to understand how we use and protect the information that you provide to us. |
INFORMATION THAT WE COLLECT FROM YOU
When you visit www.windowglass.co.uk you may be asked to provide certain information about yourself including your name and contact details.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
We also collect standard information that your browser sends to every website you visit such as IP address, browser type and language, access times and referring web addresses etc.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services or products and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
COOKIES
Cookies are small amounts of information which we may store on your computer.
You may choose not to have your personal information used in any of the ways described in this privacy policy. Where your personal information is collected you will often be given the opportunity to give or refuse your consent to certain uses of your personal information. If at any time you wish to have your personal information removed from our records, or wish us to stop using your personal information in certain ways, or if you wish to discover the extent of the personal information we hold about you, then please write to:
The Window Glass Company (Bristol) Ltd, 11 Emery Road, Brislington, Bristol. BS4 5PF.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at mail@windowglass.co.uk
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at mail@windowglass.co.uk We are entitled by law to charge a fee of £25 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.
CONTACT
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to mail@windowglass.co.uk
We request your contact and profile information to market, support, update and communicate with you about our products and services.
Thank you
The Window Glass Business Team
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